Jordan's Furniture

Ropes Course Supervisor

Job Location US-ME-South Portland
Category
Management
Type
Full-Time
Nights & Weekends Required
Yes
Work Schedule Days & Hours
Days, Nights & Weekends

Overview

Jordan’s Furniture is looking for Ropes Course Supervisors! The Ropes Course Supervisors will work with the Ropes Course Manager to oversee the Rope Course, provide excellent customer service and assist with the hiring, training and development of the staff.  Must be 18 or older to work at the ropes course.

 

Jordan’s Furniture is a leader in the furniture retail market.  We are a growing, stable company that is built on family values.  Attracting and retaining great employees is one of our top priorities. 

 

Jordan’s Furniture is excited to announce that we will be opening a store location in South Portland, Maine in the Summer 2020 in the Maine Mall! Our South Portland Maine store will be the largest furniture store in Maine, displaying furniture and mattresses, along with an extensive outlet center. The retail store, located in the Maine Mall (formerly Filene's and Bon-Ton's), will also include an entertainment attraction, like all of the other Jordan’s locations.  

 

Jordan’s Furniture is not your average employer.  Our philosophy: make it fun!  We have revolutionized the furniture shopping experience by providing “shoppertainment”, with stores that have IMAX theaters, restaurants, ice cream shops, ropes courses, and much more!  Our recipe for success for the past 100 years has been simple and sincere- - treat our employees like family and they will treat our guests the same.  It’s no surprise that our average employee tenure is over 10 years!  Jordan’s currently has six store locations including Avon MA, Natick MA, Reading MA, Nashua NH, Warwick, RI and New Haven CT, along with a Distribution Center Taunton, MA.

 

We are forecasting applicants for “future openings” at this time. Once we are able to recruit after this crisis has subsided and/or businesses are back in session, we will be reviewing our staffing needs and start the screening process. Thank you for your patience.

 

 

Responsibilities

The Ropes Course Supervisor coordinates the activities of employees responsible for providing courteous and positive service to store and the Ropes Course visitors, including but not limited to greeting and assisting guests throughout the store, and all Ropes Course operations including concessions, ticket sales, and cleaning. Other responsibilities include:

  • Working within the Guest Services Management team on hiring, training, supervising, evaluating, coaching and disciplining Guest Services Representatives
  • Coordinating employee work schedules to ensure proper coverage of all Guest Services areas
  • Responsible for the proper maintenance and upkeep of the theater area, the projection booth, equipment and office
  • Professionally and enthusiastically greeting store and IMAX customers, in person and by phone
  • Handling escalated customer service situations
  • Closing and securing building facility; alarming/disarming building as situation dictates
  • Implementing employee training programs and making recommendations to improve customer service and increase department efficiency
  • Performing the work of Guest Services Representatives as required

Interested in learning more about this great opportunity? 

Qualifications

 A Ropes Course Supervisor must have the following:

  • 1-3 years supervisory experience,
  • Positive, upbeat demeanor and experience hiring, training and motivating employees
  • Ability to work up to heights of 40ft
  • Excellent interpersonal and presentation skills
  • Nights and weekends required

 

Ask any J-Teamer and you’ll quickly realize we are not your “average” employer.  We recognize what's important to our employees and our extra Perks put us over the top.

 

Part Time Employees earn paid time off and are eligible to participate in the 401k plan.  If you work over 24 hours per week, you also are eligible for medical and dental insurance. 

 

Jordan’s Furniture is a leader in the furniture retail market.  Attracting and retaining great employees is one of our top priorities.

 

 

Jordan’s Furniture is an Equal Opportunity Employer

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