Jordan's Furniture

Retail Office Associate - Maine Mall

Job Location US-ME-South Portland
Category
Customer Service
Type
Full and Part Time
Nights & Weekends Required
Yes
Work Schedule Days & Hours
PT : Saturday/Sunday Alternating and Monday/Tuesday Alternating 9:30am/10:30am to 6:00pm/7:00pm.

Overview

Exciting Opportunity to join the Store Office team in our Portland location!

 

Pay rate of $16-17.00 + per hour!

 

Fabulous benefits including a  40 percent merchandise discount!

 

Part Time Schedule - schedule varies - night and weekends included!

 

 

 

Responsibilities

Customer Support Representatives work with our customers in person and over the phone to assist with their purchase, resolve order issues, and other administrative duties.  There is so much variety in this position that no two days are the same!  Responsibilities include:

  • Interacting with customers in a courteous and professional manner, creating raving fans!
  • Assisting sales consultants with finalizing sales orders including payment transactions, delivery set up, etc.
  • Triaging incoming phone calls
  • Contacting customers to resolve delivery and service issues. Interacting with various departments to assist in resolving any issues
  • Reconciling cash drawer at the end of a shift

Qualifications

Requirements include:

  • Proficient computer skills and ability to learn new programs
  • Ability to interact with customers in a friendly and courteous manner
  • Excellent mathematical and organizational skills
  • Must be able to read and communicate effectively
  • 1-2 years of retail experience preferred but not required

Happy, healthy employees are our goal, and our benefits help J-Team members balance physical, financial, professional, social and emotional well-being.  Visit our benefits page for details.

 

Sound like the job for you?  Apply today!  Thank you for your time and interest.

 

Jordan’s Furniture is an Equal Opportunity Employer

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