Jordan's Furniture

Store Office Team Leader

Job Location US-MA-Reading
Category
Customer Service
Type
Full-Time
Nights & Weekends Required
Yes
Work Schedule Days & Hours
Days/nights/weekends

Overview

Jordan’s Furniture is looking for a Retail Cash Office Team Leader! Flexible full time position, including nights and weekends.  Sunday is time and one half!

 

Responsibilities

The Retail Cash Office Team Leader directs, leads and oversees operational tasks of the store office employees.  Responsible for processing sales orders and assuring a positive customer experience.  Responsibilities include:

  • Assisting Office Supervisor in training store office employees and evaluating and coaching store office employees
  • Reconciling cash and checks in drawer at end of shift
  • Preparing daily deposits, securing cash bags and depositing in safe
  • Coordinating and balancing daily transactions,preparing daily deposit slips, check list and opening/closing reports
  • Processing sales orders, payments, gift certificates, special orders, miscellaneous credits, credit memos, voids and deliveries
  • Providing support and customer service to sales/sales managers
  • Contacting and responding to customers to resolve delivery and service issues, inquires concerning order status, delivery dates, refunds, financed billing and other office related questions

Qualifications

The qualified candidate must have:

  • 2-3 years of experience in a related field preferred
  • Excellent oral and written communication skills
  • Experience using Microsoft Word, Excel, and Outlook
  • Excellent mathematical and organizational skills

If you're ready to make a difference in your career, we are interested in speaking with you! Jordan's Furniture is proud to offer a comprehensive benefits package to our employees. Visit our Benefits page to learn more!

 

Jordan’s Furniture is an Equal Opportunity Employer 

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