Join our growing team! In the newly created Network Manager position, you will be responsible for the daily performance and service levels of Jordan’s networks, distribution facilities, and data center; plans network expansions, upgrades, designs for new locations, and oversees implementations.  This position supervises the network engineers and administrators, ensures the highest degree of security and network integrity. This is a hybrid position located out of our Dedham, MA Corporate Hub, working 2 days in the office and 3 days from home.

Why you will love this job.

• Team atmosphere
• Flexible hybrid work schedule
• Warm, collaborative culture
• Competitive salary

Why you will love Jordan’s Furniture.

• Stability: We are a growing, stable company
• Great benefits: Medical, dental, vision and more!
• A generous employee discount: Up to 40% off

What we trust you to do:

• Collaborate with leadership using an established framework to plan network initiatives at a quarterly and yearly view, adjusting schedule as necessary.
• Ensure planned network initiatives and tasks are delivered according to schedule and assigned to the appropriate network team member.
• Lead all procurement activities related to network assets such as maintenance contract renewals and new hardware and/or software acquisitions.
• Ensure adherence to established change management procedures, recommend and implement improvements to those procedures.
• Monitor network performance, identifying and addressing bottlenecks, outages, and inefficiencies.
• Lead troubleshooting efforts and provide expert-level support in resolving complex network issues.
• Collaborate with cross-functional teams to address network-related challenges.
• Oversees system upgrades and patch management to ensure proper network stability and security levels.
• Plan and implement network optimization measures to enhance reliability and speed.
• Define and communicate clear objectives, expectations, SLAs, and KPIs.
• Interviews, hires, trains, supervises, coaches, and evaluates subordinates.
• Provides support and assistance for ongoing department projects and initiatives as necessary.
• Documents network policies and procedures.
• Must be able to read and communicate effectively in English.
• Any other function or responsibility as assigned by the Supervisor

Who you are:

• Five or more years of experience leading technical teams directly as a supervisor/manager.
• Five or more years of experience planning, implementing, managing networks, and working with various networking protocols and technologies.
• Advanced technical, critical thinking, problem-solving, and decision-making skills required.
• Ability to communicate complex information clearly and concisely with all stakeholder groups.
• Knowledge of IPv4, IPv6, QoS, Multicast, MPLS, IP Routing Protocols like ISIS, OSPF, BGP, L3VPN, L2VPN, and Traffic Engineering concepts.
• Experience with Palo Alto firewalls and Extreme Networks switches and wireless access points are a plus.
• Industry standard certifications are preferred but not required.
• Experience with Jira cloud (project management and service management) a plus
• Effective written and oral communication skills.

Jordan’s prides itself on having a strong, loyal J-Team. We recognize we are ‘One Team, One Goal’ working together to continue to strengthen Jordan’s place in the market and as an employer of choice. We know that you are here to support your family and we are here to support you! If this speaks to you, then it’s time to talk.

Jordan’s Furniture is an Equal Opportunity Employer.

#INDT