Jordan's Furniture

Store Office Team Leader

Job Location US-MA-Natick
Category
Customer Service
Type
Full-Time
Nights & Weekends Required
Yes
Work Schedule Days & Hours
Shifts Vary

Overview

Do you love working in retail AND an office setting?  Does motivating a retail office team excite you?  If so, working in our store office might be for you.  It will give you a balance of face-to-face customer service, variety of administrative duties and the excitement of leading a team.

 

The schedule varies and does include days, night and weekends. 

 

Why you will love this job.

  • Team atmosphere – We’re all family here!
  • Fast paced environment – Your days will fly by.
  • Career growth – The possibilities are endless.
  • The best of both worlds – Work in an office position and in a retail environment to WOW our customers in person and over the phone
  • Helping your team grow and develop

 

Why you will love Jordan’s Furniture.

  • Great Benefits – medical, dental, vision and more!
  • Unique Culture
  • Employee Discount
  • Fun… lots of fun in a culture where you are a priority
  • Flexible work schedule

Responsibilities

Responsibilities we need you to perform...

  • Assisting Office Supervisor in training store office employees and evaluating and coaching store office employees and scheduling
  • Leading, motivating, and developing your team
  • Reconciling cash and checks in drawer at end of shift
  • Preparing daily deposits, securing cash bags and depositing in safe
  • Coordinating and balancing daily transactions, preparing daily deposit slips, check list and opening/closing reports
  • Processing sales orders, payments, gift certificates, special orders, miscellaneous credits, credit memos, voids and deliveries
  • Providing support and customer service to sales/sales managers
  • Contacting and responding to customers to resolve delivery and service issues, inquiries concerning order status, delivery dates, refunds, financed billing and other office related questions

Qualifications

Here’s what skills we need you to bring.

  • Be able to lead and mentor a team and be a role model
  • Proficient computer skills and ability to learn new programs
  • Ability to interact with customers in a friendly and courteous manner
  • Excellent mathematical and organizational skills
  • Must be able to read and communicate effectively
  • 2-3 years of retail experience in a related field preferred

Jordan’s Furniture is an Equal Opportunity Employer.

Jordan’s prides itself on having a strong, loyal J-Team.  We recognize we are ‘One Team, One Goal’ working together to continue to strengthen Jordan’s place in the market and as an employer of choice.  We know that you are here to support your family and we are here to support you!  What are you waiting for? Apply now! 

 

Jordan’s Furniture is an Equal Opportunity Employer.

 

 

 

 

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